01432 381907
01604 345526
emergency@compassenergy.co.uk
For the estimated 1.5 million homes in the UK that rely on oil-fired central heating, a reliable heating oil supplier isn’t a nice-to-have; it’s essential.
At Compass Energy, we supply high-quality kerosene heating oil, premium oil, and HVO renewable heating oil tailored to modern home needs. We deliver to homes across Bristol, South Wales, the South East, the Three Counties, the Midlands, and Lincolnshire, providing reliable home heating year-round.
From the moment you contact us, our team works to make ordering and receiving your heating oil as straightforward as possible with friendly service, competitive pricing, and delivery you can count on.
Kerosene is the most widely used domestic heating oil in the UK. Also known as 28-second oil, it is a refined, low-sulphur petroleum product used in oil-fired boilers and range cookers at properties not connected to mains gas. Kerosene meets BS 2869 Class C2 standards and is a fully rebated product approved only for heating use.
The average UK household using oil-fired heating uses approximately 1,400–2,500 litres per year, depending on property size, insulation levels, and how often the heating is on.
Heating oil prices vary according to wholesale fuel markets, seasonal demand, delivery location and order volume.
Compass Energy supplies kerosene in bulk from 500 litres, with larger orders available up to tanker capacity. Larger orders may provide more competitive per-litre pricing, depending on market conditions and delivery requirements.
Heating Oil Plus is our premium home heating oil, standard kerosene enhanced with a high-quality additive package for improving your boiler’s performance and extending the life of your heating system.
For homes with older boilers, properties that store oil for extended periods, or households that want to protect their heating system investment, Heating Oil Plus is the practical choice. Ask our team whether Heating Oil Plus is right for your property when you request a quote.
HVO (Hydrotreated Vegetable Oil) is a certified renewable fuel made from 100% waste feedstocks, used cooking oil, and animal fats that can replace kerosene in suitably adapted oil-fired heating systems.
It reduces lifecycle carbon emissions by up to 90% compared to fossil heating oil, making it the most practical route to lower-carbon home heating for off-grid properties.
HVO for home heating is compatible with a growing number of modern boilers, including models from Grant, Firebird, and Worcester Bosch, though some systems may require minor adjustment. If you’re considering switching, we can advise on compatibility and what’s involved.
Running out of heating oil in the middle of winter is one of the most disruptive things that can happen to a home. Beyond the discomfort of a cold house, it can damage the boiler, leave children or elderly family members in genuinely dangerous conditions, and force you to incur expensive emergency delivery charges.
Compass Energy’s Domestic Tank Mate is designed to help reduce that risk. It’s a remote fuel level sensor fitted to your tank that monitors your oil level in real time and notifies you and us when it’s running low.
Combined with our Monthly Savings Plan, Tank Mate can help simplify heating oil management and reduce the risk of unexpectedly running low.
Heating oil prices fluctuate with global crude oil markets, and the cost of filling a 1,500-litre tank can be high in a single transaction. Our Monthly Savings Plan is designed to help households manage their heating oil budget by spreading the cost evenly across the year, rather than facing one or two large payments during winter.
The Monthly Savings Plan is particularly popular with families in rural and off-grid properties who rely entirely on heating oil and want predictable monthly costs rather than unpredictable winter bills.
Timing your heating oil order well can make a meaningful difference to what you pay per litre. Here’s how to approach it:
Kerosene prices tend to be lower in late spring and summer (April–August) when demand is low. If your tank and budget allow, ordering outside peak winter demand periods may help you access more competitive pricing, depending on market conditions at the time.
Per-litre pricing may decrease as order volume increases. If you have storage capacity, a single large order is almost always cheaper than two or three smaller deliveries.
Emergency deliveries can be more difficult to schedule during periods of high demand, particularly in winter. Our Tank Mate monitor removes the temptation to leave it too long.
Compass Energy understands that heating oil emergencies don’t follow business hours or seasonal schedules. An unexpected cold snap, a delayed routine order, or an unusually high period of consumption can leave a family without heat faster than expected.
We offer emergency and priority delivery options to domestic customers in situations where a standard delivery window isn’t fast enough. Contact us directly to discuss your situation, and we will do everything possible to prioritise your delivery.
Our delivery planners are experienced in managing urgent residential orders and work hard to minimise the time any household is without heating.
Standard delivery in 5–7 working days, with priority and emergency options available. Our delivery planners work to ensure your fuel arrives on time, including during the cold snaps when demand spikes.
Standard kerosene, premium Heating Oil Plus, and HVO renewable heating oil, we give you options that match your boiler, your budget, and your values.
We'll fit a sensor so you can see your level at a glance and never run dry unexpectedly.
Spread your heating oil costs evenly across the year with us.
FAQ
Home heating oil in the UK is kerosene, a refined, low-sulphur fuel used in oil-fired boilers and range cookers in properties that are not connected to mains gas.
Kerosene (28-second oil) is the correct fuel for domestic oil boilers. Gas oil (red diesel, 35-second oil) has a higher viscosity and is not recommended for use in domestic boilers; it can cause nozzle clogging, increased emissions, and boiler damage. Always use kerosene in a domestic oil boiler unless your equipment is specifically rated for gas oil.
The average UK home with oil-fired central heating uses approximately 1,400–2,500 litres of kerosene per year. A smaller, well-insulated property might use 1,000–1,400 litres; a larger detached home with higher heat demand may use 2,000–3,000 litres or more.
Domestic kerosene prices in the UK vary, depending on global crude oil markets, your delivery location, and how much you order. Larger orders attract lower per-litre rates.
Prices fluctuate regularly, so we recommend contacting us for a current quote. Our Monthly Savings Plan helps smooth out price volatility across the year.
Most households order heating oil one to three times per year, depending on tank capacity and consumption. A 1,500-litre tank running at average household consumption will need refilling roughly once or twice per year.
Head Office
Compass Energy Limited
Bowman House, Bowman Court
Whitehill Lane
Royal Wootton Bassett
Wiltshire SN4 7DB
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